Independent Reserve Review: Is it safe for Australians?

Independent Reserve logo

The Australian cryptocurrency market is rapidly growing, and there are several exchange platforms to choose from. Some of them are beginner-friendly, while there are those that are geared towards expert investors.

There’s a very high chance that you’ve come across Independent Reserve Review on your search for reputable crypto exchange sites. This Australian platform was launched in 2013, and it was founded on one main goal; to do things the right way.

If you’re wondering whether it’s the right fit for you, here’s a quick review on the Independent Reserve platform.

Ease Of Use

Independent Reserve has a beautiful interfacethat’s easy on the eye and geared towards both novice and expert investors.

Navigating the site is easy as all information is well distributed.

The homepage has minimal information reducing the overwhelming effect that most cryptocurrency sites have.

Independent Reserve, however, has minimal trading pairs making it most suitable for beginners.


This platform is one of the most secure exchange sites in Australia and has never been hacked or compromised.

Their website has an SSL certificate, and most of the customers’ funds are stored in cold storage to minimize the risk of theft.

Independent Reserve also has a couple of security protocols to secure your accounts, including 2-factor authentication to eliminate unauthorized access.


Independent Reserve has some of the lowest fees in Australia. Their trading fees are based on a tiered structure and range from 0.5% to 0.02%.

Basically, the more you trade, the less you are changed. Deposits and withdrawals are charged based on the mode that you use.

For instance, bank deposits incur a $0.99 fee for deposits below $100. Cryptocurrency deposits and AUD withdrawals are free

Supported Cryptocurrencies

This exchange site has a limited number of cryptocurrencies which is why it’s preferred by those who are just getting started.

Their site only has 24 listed digital assets, including popular coins like Bitcoin, Ethereum & Litecoin and fiat currencies like AUD, NZD, & USD.

While these cryptocurrencies are sufficient to make profitable trades, they are limiting to investors who prefer having a diverse portfolio.

Deposit & Withdrawals

Independent Reserve supports some of the most popular deposit and withdrawal methods.

You can make deposits using bank transfer, SWIFT, Xfers and PayID, all of which have varying charges.

Withdrawals can be made using Xfers, bank accounts, NPP Instant AUD and cryptocurrencies.

Most of the deposit and withdrawal methods are mainly geared towards the Australian & New Zealand markets.


The customer support structure at Independent Reserve could use an upgrade.

To help you with the most common question, they have a comprehensive FAQ section that tackles the majority of them.

You can, however, reach the team through their support screen or email.

Access to the support screen is only limited to those who are logged in, and replies on email tickets could take a while.

Editor’s Independent Reserve Review


Hello fellow investors!

My name is Warren, and I’ve been in the crypto trading sphere for a long time. While I do enjoy investing in digital assets, I realized there was a disconnect between exchange platforms and customers’ needs.

With the many crypto exchange sites available, it’s becoming increasingly difficult to find a platform that fully meets your needs. This is why I decided to venture into exchange site reviews.

I’ve been on independent Reserve for more than 7 months, and here’s an unbiased review based on my experience.

Account Creation Process

The account creation process was pretty straightforward, and to sign up, you simply navigate to the top right corner of their website and click on the create an account button.

This will take you to the registration page, where you will be prompted to enter your preferred username and password. You then have to fill in your identity details, verify your account, and you’re good to go!

Identity Verification

Independent Reserve is registered and regulated by AUSTRAC, which means that it has to comply with its KYC/AML regulations.

To start actively trading on your account, you have to verify your identity. While this may seem like a breach of your privacy, it helps reduce the number of fraudulent cases on the site, ultimately protecting your funds. After your first login, you’ll have to verify;

  • Mobile number: this verification is important as it helps you login into your account in case the 2FA authentication fails.
  • Email address: you’ll mainly use your email to access your account, so it has to be verified by the exchange.
  • Identity: the information you provide will be checked against the Counter-Terrorism Financing and AntiMoney laundering database. Make sure you provide the correct information for faster verification.
  • Secondary mobile number: this type of verification is optional, but it comes in handy when you lose access to your primary number or forget your password.

Independent Reserve’s verification process is pretty comprehensive, but it only takes a short time.

Independent Reserve User Interface

Independent Reserve graph screenshot
Independent Reserve charts screenshot

Independent Reserve’s user interface is very user-centric, and all the information is well laid out.

First-time users can easily buy and sell bitcoin thanks to the navigation bar at the top. If you have some experience with technical analysis, you’ll definitely appreciate the charts that are powered by tradingView. Their user interface also has recent trades and market depth profiles.

The major challenge with their visual charts is that it’s difficult to add technical indicators, adjust the timeframes and draw trend lines. This can be quite frustrating, especially when you mainly rely on technical analysis.

Funding Your Account

You can deposit funds into your account using AUD, NZD, SGD and USD. The most preferred deposit method by Australians is PayID/Osko that takes less than 24hrs to be processed and comes with a daily limit of $20,000.

Bank deposits are processed within 1-2 business days, while SWIFT deposits could take up to 3 days to reflect in your account. If you’d like to increase your deposit limits, you can put in a request with the support team

What Could Independent Reserve Improve on?

Overall, Independent Reserve is a great exchange platform. It has a beautiful interface, offers multiple deposit & withdrawals options, is highly secure and has low fees. They could, however, increase their customer support options to include phone support and a telegram account.

Their trading charts could also use an upgrade to accommodate investors that mainly depend on technical analysis. Independent Reserve does not have a mobile app, but its web version is mobile friendly.

This site is, however, great for those who are just getting started with crypto trading.

Click here to join Independent Reserve

What are the Top Features of Independent Reserve?

1. It Supports Multiple Order Types

Independent Reserve’ multi-currency order book allows you to swap your orders to your preferred currency. This helps you get the best prices on your cryptocurrency trades by taking advantage of their multiple order types. The supported order types include;

  • Market Buy
  • Market Sell
  • Limit Buy
  • Limit Sell
  • Stop Limit Buy
  • Stop Limit Sell

You can also see all market orders irrespective of the fiat currency they are listed with.

2. Tax Calculator

Cryptocurrency trades are taxable under Austrian law, and every time you trade, you trigger a taxable event. The government considers cryptocurrency as a capital gain, and you need to report the profits made.

Independent Reserve has a KPM tax calculator that allows you to estimate your tax obligations. If you also trade on other exchanges, this feature allows you to import your trades onto the calculator so that you can consolidate all your trades.

3. Crypto Assets Insurance

Independent Reserve has an insurance feature that is available to all premium account users. This feature protects your digital assets in case their site is hacked and is offered in 6 packages;

  • Starter: you pay AUD 300 annually and are covered for up to AUD 20,000 worth of digital assets.
  • Bronze: you pay AUD 600 annually, and your digital assets are protected by up to AUD 50,000.
  • Silver: this package is charged AUD 1,000 annually, and you receive insurance for up to AUD 100,000 worth of digital assets.
  • Gold: you are charged AUD 4500 annually, and up to AUD 500,000 of your digital assets are protected.
  • Platinum: you are charged AUD 1,800 annually, and AUD 1,000,000 are insured.
  • Diamond: this is the most premium insurance package, and you pay AUD 35,000 for AUD 5,000,000 worth of insurance protection for your digital assets.

It’s important to note that this insurance doesn’t cover the loss of funds from unauthorized access to your account. Your fund’s security begins with you, and it’s your duty to ensure that you create a strong password and store all your login credentials securely.

It, however, covers any losses that are caused by employee theft or breach of their cold storage.

Click here to visit Independent Reserve

4. Premium Accounts

If you upgrade to a premium account, you gain access to more features such as;

  • Insurance protection on your digital assets.
  • VIP service and customer support that gives you priority and moves you to the top of the queue when you need to reach the support team.
  • Reduced fees in addition to the existing trade discounts.
  • Self-managed super funds feature that allows Independent Reserve to manage your digital assets while you focus on diversifying your portfolio and increasing your wealth.

There are various premium account packages, so ensure you go through them to identify the one that works best for you.

5. Affiliate Program

Independent Reserve has a competitive affiliate and referral program that allows you to earn up to 50% commission on all brokerage fees that your referral pays for the first 90 days.

Once you join this program, a unique referral code is generated for you, and you can use it to promote Independent reeve on your social accounts and to invite friends to sign up.

What are the Pros and Cons of Trading on Independent Reserve?


1. Allows deposits in AUD: Independent reserve was originally launched to provide crypto trading services to Australian and New Zealand investors. This is why most of the deposit and withdrawal markets are geared towards these markets.

2. It’s full-featured: there’s a wide range of trade types for you to try out, and they also have a tax calculator that allows you to meet your tax obligations with ease.

3. Highly Reputable site: Independent Reserve was launched in 2013 and was one of the first crypto exchange sites in Australia. Over time, it has grown to be one of the most reputable and reliable platforms in the region.

4. Accreditations: independent ReserveReserve is a member of the Australian Digital Commerce Association and has been certified by Blockchain Australia as a digital currency business.

5. Insured assets: this platform has various tiers of insurance services for its premium users, some of which are very affordable.


1. The base-level fees on Independent Reserve are 0.5% which is a bit.

2. high compared to other platforms.

3. There are only 24 listed digital assets on the platform, which is pretty limited given that there are more than 4000 cryptocurrencies in circulation.

Go to the Independent Reserve  sign up form

Customer Support and Reviews

Currently, independent ReserveReserve has a rating of 3.5 on Trustpilot, and most of their customer support reviews are excellent. They swiftly respond to queries and are readily available to provide assistance.

For premium users, the support is top-notch, and they are always given priority. You could also reach them through their social media accounts.

Independent Reserve could, however, enhance their support by introducing phone support as it is quicker.

Is Independent Reserve a Wallet?

No. They are an exchange site, but they do offer wallet services to their users. It’s, however, recommended that you store your funds in a personal wallet to increase their security.

Click here to create an account at Independent Reserve

Is Independent Reserve Safe?

Yes. Since it was founded, Independent reserve has not reported any breaches. This site has partnered with a third-party service provider named Cobalt to provide network security and constantly test their networks for any vulnerabilities that hackers could capitalize on.

Independent server has 2 separate main servers to ensure no data is lost if one were to be hacked. Their databases are also encrypted, and they hold most of their funds in cold storage.

Users are also provided with extra protection through;

  • 2FA and google authenticators
  • Validation through the registered primary and secondary mobile phones for enhanced verification.
  • They verify all withdrawals manually before they are approved. If they detect any suspicious activity, they will call you to authenticate the transaction.
  • A duress password which you should input if you’re being forced to log into your account. This will lock your account for 24hours.

Even though this level of protection is enough to keep your finds safe, you can never be too cautious. This is why it’s recommended that you create a strong password and store your funds in a hardware wallet.

What Are the Best Independent Reserve Alternatives?

Independent Reserve was one of the first platforms to start offering cryptocurrency exchange services to the Australian markets. It currently has more than 200,000 users and has now grown to accommodate global investors.

This platform has a variety of impressive features, but it may not be the best for expert traders. It’s, however, very safe and has the most popular cryptocurrencies.

If after reading this Independent Reserve Review you feel it doesn’t meet your investment needs, we recommend that you check out Swyftx, CoinBase and CoinJar.

Sign up to Independent Reserve here

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Disclaimer: This article is intended to be used and must be used for informational purposes only. It's important to understand that digital assets are risky, you should always do your own research and analysis before making any material decisions related to any of the products or services described. This article is not intended as, and shall not be construed as, financial advice.